Degraded 3rd Party Network Performance Impacting Some West Coast Users

Incident Report for BlockFi

Resolved

This incident has been resolved.

Posted Feb 16, 2022 - 00:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2022 - 23:33 UTC

Investigating

We have seen reports that some clients are experiencing degradation in platform performance. We are looking into this; in the meantime, your assets remain safeguarded.

Posted Feb 15, 2022 - 22:26 UTC

This incident affected: BlockFi.com Website, Web Application and Mobile App (iOS App, Android App).